Production Supervisor

Location: Cardiff

Contract Type: Permanent Full Time

Closing Date: 05 August 2024

Salary: Competitive

Production Supervisor


Reporting to the Production Manager, the Production Supervisor is responsible for the supervision of staff within the Ostomy manufacturing department, ensuring the required standards of product quality and departmental efficiency are achieved. Ensuring departmental compliance with the requirements of the Company Quality Management System and associated regulations. Managing and leading the manufacturing unit in line with business planning requirements working closely with staff delivering a harmonious and productive working environment.

Shift Pattern: 06:00-14:00 and 14:00-22:00 rotating



  • Supervise and staff the Ostomy manufacturing department, ensuring the required standards of product quality and departmental efficiency are achieved.
  • Ensuring all training records reflect skill base of workforce and training needs are addressed.
  • Implement disciplinary procedures and policies as and when required.
  • Conduct all return-to-work interviews, probation reviews and performance appraisals for production employees.

Quality Control

  • Meet all the Quality Management System requirements, including all aspects of record keeping and document control (ensuring compliance with and adherence to all Company Policies and Procedures).
  • Participate as required in Internal Auditing of the Quality Management System when required, ensure that corrective actions are taken in the event of any adverse variances.
  • Maintain a robust traceability system for the Production departments, maintaining Production Records in accordance with the Quality Management System. Continue to improve the use of the computer software systems relevant to the Manufacturing section to maintain stock accuracy/control plus traceability of components through the manufacturing processes.
  • Ensure all tooling/machinery are maintained, repaired, and refurbished to meet the needs of the Business.

Health and Safety

  • Have input when generating Risk Assessment Data for all aspects of the Production Departments including all equipment and processes.
  • Perform regular safety walks with operators within your Team, promoting a culture of Health and Safety.
  • Ensure production staff have received a comprehensive health and safety training relevant to their role, including risk assessments, work instructions, proper handling of equipment, personal protective equipment and other safe working practices.
  • Assist Production Manager/H&SE Manager in Incident Management by reporting and investigating workplace accidents, injuries, and near misses. Take appropriate corrective actions to prevent recurrence.

Continuous Improvement

  • Assist the Production Manager in identifying opportunities for process improvement, making recommendations where necessary, adopting a Continuous Improvement culture using LEAN manufacturing methods.
  • Engender a culture of cleanliness and efficiency throughout the manufacturing environment, ensure that all operators and machinery perform to their optimum efficiency.
  • Assist the Production Manager to achieve KPI’s including efficiencies, resourcing, quality, waste, compliance and throughput.


  • To adhere to the company’s Ways of Working, Equal Opportunities policy and Dignity at Work policy in all activities and to actively promote equality of opportunity wherever possible
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy
  • To adhere to the company’s Quality policy and Environmental policy
  • To undertake other duties as may be reasonably required




  • Previous Production Supervisory experience
  • Significantly strong communication skills, both verbal and written
  • Ability to work as part of a team.
  • Previous experience working within a QMS


  • Leader with potential for further career development
  • Previous experience within Medical Device Manufacturing



  • Production Team
  • Group Operations Team
  • Reporting to the Production Lead/Manager


  • Project Team member
  • Any visitors to the Cardiff site


Decision Quality
Making good and timely decisions that keep the organization moving forward.

Action Oriented
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Directs Work
Providing direction, delegating, and removing obstacles to get work done.

Ensures Accountability
Holding self and others accountable to meet commitments.

Building partnerships and working collaboratively with others to meet shared objectives.

Manages Conflict
Handling conflict situations effectively, with a minimum of noise. 

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Situational Adaptability
Adapting approach and demeanour in real time to match the shifting demands of different situations.

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