Clinical Advisor – Ostomy (Part time)

At Eakin Healthcare we put our patient at the heart of everything we do.

Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.

Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas:

• Ostomy
• Respiratory
• Surgical

We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.

We’re good at what we do – come and join us and you can benefit from:

• Blended Working
• Bonus
• 25 days holiday plus bank holidays (rising to 28)
• Option to buy holiday days
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking

ABOUT THE ROLE

Reporting to the Product & Marketing Director - Ostomy, you will be directly responsible for helping us develop a leading clinical voice within Ostomy and Wound drainage internationally.  You will be a senior and integral member of a wider commercial team who are all joined by the common ambition to ensure having a stoma becomes ‘a small part of a bigger life’ for a growing number of people, across the world.

Contributing directly to an evidence-based approach to developing and promoting our products and services. This role provides clinical expertise that will inform a wide range of commercial decisions and provide advice and support to ensure the consistent delivery of a high quality, client focussed service across our international markets that include North America, France, Germany, Netherlands, Australia, Japan, UK and Ireland.

Importantly, the Clinical Advisor will network with Wound, Ostomy and Continence Nurses internationally.  This will include building and delivering educational sessions, leading nurse engagement programmes, attending conferences and nurturing relationships with key opinion leaders in order to build Eakin Healthcare’s reputation in key markets.  Carrying out clinical research, collating and presenting findings is also integral to this goal.

KEY ACTIVITIES

Strategy participation

• Provide a clinical voice and opinion to the overall discussion and execution of the Commercial team strategic plan, with specific responsibility for the creation and execution of the Clinical Objectives.
• Provide clinical input during development of marketing strategy.
• Network with Stoma nurses and related HCPs across our major markets, building meaningful relationships with key nurses and helping to build the clinical reputation and awareness of Eakin Healthcare.

New Product Development

• Work closely with the Insights and R+D teams to ensure all newly created products meet the consumer and nurse needs both within and outside a clinical setting.

Product Insights and Marketing

• Key member of CORE panel, delivering twice yearly sessions to our international nurse panel that helps us evolve and validate key concepts in stoma care and related products.
• Working closely with the Marketing department to ensure that all material (printed and on-line) is clinically accurate and up-to-date making sure it is easily understood by both consumers and HCPs.
• Lead a programme of nurse engagement, through specific activities and programmes that are owned by this role and others which are supported by the Clinical Advisor.

Training and Education

• Create and deliver training and education sessions in collaboration with Marketing to deliver presentations to all key stakeholders – business partners, health care professionals and associates.
• Deliver presentations through various mediums including webinar, conference presentations to large or small groups, road shows and recorded demonstrations. The content should support the use of the product and or service and should be clinically referenced.
• Provide regular training for all members within the Commercial team in relation to anatomy and physiology and surgical or product usage trends.  Also educating in the use of all Eakin Healthcare’s Ostomy products with a high level of understanding of comparable products in the marketplace.
• Deliver bespoke training for all new members of office staff (beyond Commercial) depending on role.

Research

• Research and develop clinical reasoning for products or services created by Eakin Ostomy.
• Develop articles for publication and promotion detailing the evidence found in the research, helping to deliver these messages to the market.
• Where appropriate deliver research at national or international conferences.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

KEY SKILLS

Essential

• A Registered Nurse with a minimum of 5 years nursing experience.
• A qualification in stoma care and experience of at least 3 years specifically within Ostomy care.
• Fluent English speaker.
• A willingness to travel within the UK and internationally.
• Strong presentation skills.
• Experience of Microsoft Office with good Excel and PowerPoint.

Desirable

• Commercial experience.
• Ability to speak one or more foreign languages.
• Full clean driving licence.

KEY WORKING RELATIONSHIPS

Internal

• Full Commercial team (Sales, Marketing, Clinical and Product/Insights).
• Field sales teams.
• Research and Development.
• Quality Manager.

External

• Business partners.
• International HCPs.
• Email and telephone contact with consumers and nurses.

ADDITIONAL INFORMATION

• Attendance at International events / congresses on a regular basis.
• Part Time (flexible to 4 shorter days or 2 full days).

*Should we have an abundance of applications we may close this role early.

*Please note that you must be eligible to live and work in the UK without the requirement to be sponsored by Eakin Healthcare.

COMPETENCIES

Business Insight

Applying knowledge of business and the marketplace to advance the organization’s goals.

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives.

Interpersonal Savvy

Relating openly and comfortably with diverse groups of people.

Builds Networks

Effectively building formal and informal relationship networks inside and outside the organization.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Courage

Stepping up to address difficult issues, saying what needs to be said.

Self-Development

Actively seeking new ways to grow and be challenged using both formal and informal development channels.