Clinical Specialist (Wound)

At Eakin Healthcare we put our patient at the heart of everything we do.

Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.

Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas:

• Ostomy
• Respiratory
• Surgical

We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.

We’re good at what we do – come and join us!

ABOUT THE ROLE

Eakin Wound Pouches® and EAKIN accessories offer a unique solution in the management of high-volume fistulas and wounds. Our products are used in hospitals and respite system (HAD, SSR, etc.) for patient comfort, while offering a real economic advantage for hospitals.

The Clinical Specialist will be required to develop professional relationships with KOLs and experts in Woundcare and educate healthcare professionals in the proper use of Eakin products. The person will be able to rely on a committed and passionate team made up of 6 Area Sales Managers to identify the main hospitals requiring the use of Eakin Wound Pouches®.

KEY ACTIVITIES

• Develop a network of KOLs and experts in Wounds and Healing.
• Implement educational events to improve clinical outcomes and achieve company objectives.
• Provide clinical support during hospital staff, professional information meetings, etc.
• Support HCPs in implementing care protocols, to promote better use of products.
• Identify and prioritise hospital centres with high potential.
• Identify needs and facilitate the development of the necessary marketing tools (sales materials, presentations, training tools.) as part of educational and commercial activities.
• Participate in conferences and events necessary for the development of the range.
• Be in regular contact with the European markets where the Eakin Wound Pouches range is sold

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

KEY SKILLS

Essential

• Qualified nurse or higher scientific diploma
• Significant professional clinical or medical experience, ideally in the wound care industry and in relation to new business development
• Excellent interpersonal skills, comfortable speaking in public, credible with health professionals
• Organised and autonomous in organising your schedule
• Ability to travel up to 50% of the time
• Commercial focused profile
• Fluent French speaker
• A good level of English is required (written and spoken), most of the support functions of the position (Clinical, R&D, Marketing, Product Managers.) are located at the Group's head office in the United Kingdom and Ireland.

Desirable

• Diploma in wound desirable
• Previous medical device industry experience

KEY WORKING RELATIONSHIPS

Internal

• Reports to the Country Manager Eakin France
• Work in collaboration with the Eakin France sales team
• Collaborate with head office teams: Marketing, Product Managers, Clinic, Insights… and communicates with other European markets

External

• Nurses specialised in Wound and stoma-care nurses
• Healthcare professionals in respite system
• Head of Department and health executives of digestive services,
• gastroenterology doctors
• Pharmacists and buyers of hospitals

ADDITIONAL INFORMATION

• Occasional trips abroad (Ireland, Germany, Belgium, Netherlands) will be expected to develop the commercial strategy.
• This position constitutes a job creation, in a relatively new field for Eakin France. The candidate must demonstrate tenacity, autonomy and a spirit of initiative in order to establish a viable long-term strategy.

COMPETENCIES

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

Interpersonal Savvy

Relating openly and comfortably with diverse groups of people.

Builds Networks

Effectively building formal and informal relationship networks inside and outside the organization.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Instills Trust

Gaining the confidence and trust of others through honesty, integrity and authenticity.

Self-Development

Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Situational Adaptability

Adapting approach and demeanour in real time to match the shifting demands of different situations.