Location: UK Field/Home Based
Contract Type: Permanent Full Time
Closing Date: 05 December 2022
ABOUT THE ROLE
Reporting into the Armstrong Medical Limited (AML) Head of Domestic Sales, the Account Manager is responsible for developing and executing business for the territory across the entire AML respiratory range of medical devices and consumables. Achieving sales targets and business objectives selling to key clinical and commercial influencers of business within the key accounts. To understand the competitive environment and the NHS procurement agenda to facilitate profitable growth and market share gain.
Account Managers are expected to drive sales and market share growth within their designated territory in an ethical manner using best practice to meet or exceed territory sales objectives. Account Managers are expected to plan and document their daily call routine to ensure appropriate account coverage. To proactively seek and develop opportunities for business growth across the portfolio by identifying appropriate KOLs and influencers within their territory. To demonstrate a clear understanding of clinical and technological product knowledge.
Business record keeping and effective use of a CRM system to develop a sound understanding of the market is essential with knowledge of both customers and competitor activities. At times, Account Managers are required to work closely with the wider commercial team to include marketing and product management.
Wider Internal Team Working
KEY WORKING RELATIONSHIPS
Entrepreneurial Instinct – Identifies new, sometimes radical, business and development opportunities and drives them forward with enthusiasm and energy. influences direction and outcomes and copes with an element of risk
Problem solving – Generates and promotes solutions. Sees clearly which is the best way forward. Able to make decisions and commitments within appropriate time frame.
Commercial Orientation – Ensures appropriate data is used to evaluate risks. Looks at the wider implications and is likely to try to assess the long-term impact. Influences others and intervenes to get appropriate results
Strategic Awareness – Maintains a strong awareness of long-term goals and plans, keeping the future eventualities and possibilities in mind. Thinks in a global way and sees the bigger picture. Is likely to make impact on future direction and outcomes
Resilience – Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn’t dwell on past events.
Networking – Feels relaxed about relating to people and soon forges and builds relationships. Works well in an environment of mutual support and information sharing. Is not afraid to direct people or ask for their help.
Analytical – Enjoys analysing qualitative data but also considers quantitative and seeks to identify and explore they key elements in information before making commitments. Tends to like to use facts and figures when planning and reporting and is concerned about accuracy and detail
Planning and Organising – Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account. Likes to monitor to ensure that things are implemented and delivered effectively
Interpersonal / Influencing – Deals with other in a convincing way that leads to gaining agreement without relying on hierarchy and shows sensitivity to working relationships. Doesn’t give up easily in the face of opinions that differ from their own. Influences others to reach conclusions and gain agreements.