Operations Data Analyst

Location: Cardiff

Contract Type: Permanent Full Time

Closing Date: 19 August 2022

Salary: competitive

Operations Data Analyst


Reporting into the Head of Operations Systems, this role is a key function within the team to ensure we operate with good quality data that allows for sound and rational decision making to drive the operations teams toward business excellence.

You will control and analyse data across Operations within a manufacturing business, producing routine reports and dashboards with actionable insights to inform decision making and opportunities for improvement. You will ensure best practice across core Master Data requirements, flagging gaps and helping the operations teams to improve data capture and quality of data. You will own key datasets and collaborate with various operational functions across each of the therapeutic areas, Supply Planning, Procurement, Manufacturing, Quality Assurance to understand how improved data capture, insights and analysis can add value.



  • Oversee the setup of master data within Sage X3, new product creation, bill of materials
  • Own the operational data in their various sources and work with the Operations and Data and Process team to edge toward having as few points of truth as practicably possible
  • Provide analytical support to the monthly S&OP cycle to ensure data alignment across operational functions which allows timely effective decisions
  • Provide data and analytical support for all Operational processes to help the team better manage their process and resources in their pursuit of business excellence
  • Support delivery of data required to have SMART KPI’s and identify actionable insights
  • Own data associated with generation of operational reports
  • Create and maintain documentation relating to the process you build and own
  • Working closely with cross-functional teams to identify and escalate risks
  • Work with stakeholders to be part of the solution they need
  • Ad hoc data requests to support Strategic transformational projects


  • To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy
  • To adhere to the company’s Quality policy and Environmental policy
  • To undertake other duties as may be reasonably required




  • You will have experience in a similar role
  • Be familiar with Master Data in a similar focused and improvement led business
  • You will have experience with one or more ERP systems (eg SAGE, Dynamics NAV, SAP, Oracle etc) and ideally understand MRP functionality within a manufacturing supply chain
  • Understand the reality of what data represents, and how the system must accurately reflect real life.
  • You will have formidable analytical skills, with high levels of attention to detail
  • Comfortable unifying data to provide actionable insights as to where improvements can be made, using various applications from Excel to Power BI
  • You will be comfortable interacting with various teams through the organisation
  • The role requires an individual with strong communication skills that can adapt their influencing style and presentation skills according to the forum and /or audience
  • Outstanding organisational and problem-solving skills
  • Self-managed individual who can act autonomously
  • Team player with collaborative style and strong listening and partnering skills.
  • Ability to multitask and adapt to quickly changing priorities 


  • Previous experience with Sage X3
  • An understanding of fundamental lean Six Sigma concepts and tools




  • Work closely with appropriate Operational and BI teams
  • Cut across the BU’s in relation to Operational data best practice and education
  • Create a diverse and inclusive network of colleagues from different cultures, experiences and backgrounds and positively influence their work to align with the Eakin Business Planning objectives



  • Ability and willingness to travel within the UK including Northern Ireland



Problem solving – Generates and promotes solutions.  Sees clearly which is the best way forward.  Able to make decisions and commitments within appropriate time frame.

Commercial Orientation – Ensures appropriate data is used to evaluate risks.  Looks at the wider implications and is likely to try to assess the long-term impact.  Influences others and intervenes to get appropriate results.

Strategic Awareness – Maintains a strong awareness of long-term goals and plans, keeping the future eventualities and possibilities in mind.  Thinks in a global way and sees the bigger picture.  Is likely to make impact on future direction and outcomes.

Resilience – Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn’t dwell on past events.

Team Working – Enjoys participating in group activities and likes to work in close proximity with other people.  Is ready to collaborate with and support others and is willing to co-operate and compromise for the overall good.

Analytical – Enjoys analysing qualitative data but also considers quantitative and seeks to identify and explore they key elements in information before making commitments.  Tends to like to use facts and figures when planning and reporting and is concerned about accuracy and detail.

Information Gathering – Enjoys dealing with and refers to factual data.  Likes to be well informed and drills down into details.  Prefers to access wide range of information and opinion before making decisions and when solving problems.

Planning and Organising – Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account.  Likes to monitor to ensure that things are implemented and delivered effectively.

Oral Communication – Talks readily and confidently to people, expressing themselves with obvious ease.  Speak out and makes themselves heard, often playing a leading and influential role in debate and discussion.

Interpersonal / Influencing – Deals with other in a convincing way that leads to gaining agreement without relying on hierarchy and shows sensitivity to working relationships.  Doesn’t give up easily in the face of opinions that differ from their own. Influences others to reach conclusions and gain agreements.



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