Clinical Product Lead

At Eakin Healthcare we put our patient at the heart of everything we do.

Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.

Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas:

• Ostomy
• Respiratory
• Surgical 

We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.

We’re good at what we do – come and join us!

ABOUT THE ROLE

As Clinical Product Lead you will be the advocate for and the voice of the end users (the clinical team) within our business. You will use your clinical expertise to ensure that our products and the service associated with them meet the needs of the acute care and peri-operative clinical teams using them and assist them in providing the highest standards of care to their patients. You will build strong relationships with practitioners across each of our key markets and feed the views and insights of our key end users back into the business helping to inform and shape the activities of marketing, clinical engagement, sales, R&D and operations.

You will lead activities to define and build our global product portfolio, partnering with the R&D team on future innovations and developments and be able to understand and articulate both the user and market benefits and commercial opportunities behind any new product launch.

As Clinical Product Lead you will have a key role in building strong clinical brands particularly Amsorb Plus, NeoFlow and Aquavent adding clinical credibility. This will include attending and speaking at events and conferences, writing papers and joining relevant industry forums.

KEY ACTIVITIES

• Champion end-user needs to ensure they have a strong voice right across our business.
• Work closely with clinical specialists to understand practice in detail, communicate this within our business and use it to identify and drive change in our commercial offering.
• Keep up to date on changes in clinical practice and work with the Senior Product Manager to ensure the business uses this to obtain maximum commercial advantage.
• Drive our understanding of the effectiveness of our products in key target markets and establish and validate opportunities for improvement and development.
• Collaborate with Head of Clinical Engagement and Head of Product Development - Respiratory to identify gaps in our product portfolio and potential for product improvements.
• Collaborate with Senior Commercial Team and Head of Product Development Respiratory to develop a product pipeline for our NeoFlow and AquaVENT brands that will allow us to become market leaders.
• Be a resource to the Clinical Engagement Team in the validation and evaluation of new product concepts for key stakeholders.
• Collaborate with R&D and regulatory throughout the NPI and product improvement processes to define user requirements, validate design outputs and provide necessary user guidance documentation.
• Provide clinical expertise to functions across the business responsible for the handling of customer enquiries and regulatory compliance.
• In order to maintain close market contacts, manage a small number of key accounts developing our business.
• Support National and International sales teams with clinical expertise, input and support.
• Be a resource to the Clinical Engagement Team in the development and delivery of training both internally and externally.
• Be a resource to the marketing team in the development of messaging and the production of content.
• Define and identify new opportunities for the greater extended range of the existing enabling products within the respiratory product portfolio.
• Attend and speak at relevant events and conferences.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

KEY SKILLS

Essential

• BSc in Nursing
• Previous clinical experience and management within an acute care setting
• Experience in a commercial environment providing clinical support and expertise
• Experience of managing key accounts and growing sales
• Comfortable communicating with a wide range of people in a variety of ways.
• Ability to network both internally and externally
• Full valid UK drivers license
• Willingness to travel nationally and internationally

Desirable

• Experience of neonatal or adult intensive care
• Experience of developing a product range
• Experience of a new product development or product improvement process
• Experience of product life cycle planning and management
• Experience with medical devices
• Project management experience
• 2^nd language ability

KEY WORKING RELATIONSHIPS

Internal

• Commercial team
• Head of sales
• Respiratory R&D Team
• Respiratory Regulatory Team

External

• Business Partners & Distributors
• End users of our products

COMPETENCIES

Business Insight

Applying knowledge of business and the marketplace to advance the organizations goals.

Strategic Mindset

Seeing ahead to future possibilities and translating them into breakthrough strategies

Being Resilient

Rebounding from setbacks and adversity when facing difficult situations

Customer Focus

Building strong customer relationships and delivering customer – centric solutions

Balances Stakeholders

Anticipating and balancing the needs of multiple stakeholders

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives

Builds Networks

Effectively building formal and informal relationship networks inside and outside the organization

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences