Clinical Application Specialist

ABOUT THE ROLE

As Clinical Application Specialist you will be responsible for developing a strong clinical evidence base and a network of Key Opinion Leaders (KOLs) to support our commercial activities within the German, Austrian and Swiss markets (DACH) for our core product solutions within perioperative, acute care and neonatal.

KEY ACTIVITIES

• Identify and recruit KOLs at leading centres to engage on our product portfolio, independent of our distributors.
• Establish and build a client bank of Clinical Opinion Leaders and Stakeholders in our chosen focus areas of perioperative, acute care and neonatal.
• Identify commercial opportunities across the portfolio in Key Accounts, communicate these to the Business Development Manager (BDM)/Territory manager and assist in the conversion of these opportunities.
• Instigate and coordinate product trials and evaluations and, if needed, form customer working groups.
• Generate case reports/studies in key opinion centres which can be used to enhance our clinical marketing offering.
• Provide Clinical insight and market support to New Product Introduction (NPI) and New Product Development (NPD) activity across DACH.
• Attend and speak as a subject matter expert at key national and regional events either as a support to or representing directly Eakin Respiratory.
• Lead and recruit appropriate clinical participants from DACH region to attend training and educational events both locally and in Northern Ireland providing clinical support at Eakin Respiratory and distributor events.
• Be a lead contributor of market, product and clinical insights and intelligence which informs innovation and strategy.
• Assist in the creation and checks for accuracy of clinical guidance and marketing content for use in, but not limited to, the DACH region (including video content, blogs, web-based materials and product training presentations).
• Provide and Support Product Training across DACH markets.
• Provide in-hospital support/training to clinicians and healthcare providers on the clinical application of products, focusing on clinical features and benefits associated with Eakin Healthcare Respiratory range.
• Collaborating with Head of International Sales and BDM on an ongoing weekly basis.
• Co-travel and independently travel across the region with our BDM in DACH.
• Co-travel and independently travel with field sales personnel of our appointed distributors.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

KEY SKILLS

Essential

• A Registered Nurse or HCP with recent clinical experience.
• A qualification in Critical Care (Respiratory, ER, Coronary Care, Neonatal).
• Previous experience obtained in industry working with commercial teams.
• Previous experience developing and executing training & education sessions.
• A willingness and ability to travel within region and internationally.
• Strong presentation skills.
• Experience of Microsoft Office with good Excel and PowerPoint.
• Full clean driving licence.
• Fluent German speaker.
• Fluency in English.

Desirable

• Have been involved with or published own publications.
• Established KOL contacts.

KEY WORKING RELATIONSHIPS

Internal

• The role reports directly into the Head of Clinical Engagement, however the role involves integration with the Commercial Team, Head of International Sales and BDM/Territory Managers.
• HR, Finance, Operations.

External

• Distributors
• KOLs
• Clinicians and Healthcare providers

COMPETENCIES

Customer Focus

Building strong customer relationships and delivering customer-centric solutions.

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

Interpersonal Savvy

Relating openly and comfortably with diverse groups of people.

Builds Networks

Effectively building formal and informal relationship networks inside and outside the organization.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Instills Trust

Gaining the confidence and trust of others through honesty, integrity and authenticity.

Self-Development

Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Situational Adaptability

Adapting approach and demeanour in real time to match the shifting demands of different situations.

This role may suit a Clinical Nurse Advisor, Clinical Specialist, Product Specialist