Ostomy Production Lead

Location: Cardiff

Contract Type: Permanent Full Time

Closing Date: 18 June 2021

Salary: Competitive

Ostomy Production Lead


Manage and lead the Ostomy manufacturing department and staff ensuring the required standards of product quality and departmental efficiency are achieved. Ensure departmental compliance with the requirements of the Company Quality Management System and associated regulations. Manage and lead the manufacturing unit in line with business planning requirements working closely with staff delivering a harmonious and productive working environment.



  • Meet all the Quality Management System requirements of the ISO 13485 (MDR) standard and CE marking legislation including all aspects of record keeping and document control (Ensuring compliance with and adherence to all Company Policies and Procedures).
  • Participate as required in Internal Auditing of the Quality Management System when required, ensure that corrective actions are taken in the event of any adverse variances.
  • Engender a culture of cleanliness and efficiency throughout the manufacturing environment, ensure that all operators and machinery perform to their optimum efficiency.
  • Develop cost reduction and continuous improvement programmes, reducing current scrap levels for all product ranges.
  • Maintain a robust traceability system for the Production departments, maintaining Production Records in accordance with the Quality Management System. Continue to improve the use of the computer software systems relevant to the Manufacturing section to maintain stock accuracy / control plus traceability of components through the manufacturing processes.
  • Managing the team’s absence, holidays and punctuality levels to correctly maintain production targets, taking the appropriate disciplinary actions where required.
  • Implement disciplinary procedures and policies as and when required.
  • Liaise with all other Departments when required to ensure the smooth running of the Business i.e. Planner/Buyer, Warehouse, IT, Maintenance etc.
  • Responsible for Health and Safety in the Manufacturing sections, ensuring that safe working conditions and practices are maintained in line with the Health & Safety at Work Legislation
  • Occupational Health & Safety Team Member
  • Generate and maintain Risk Assessment Data for all aspects of the Production Departments including all equipment and processes.
  • Ensure all tooling / Machinery are maintained, repaired, and refurbished to meet the needs of the Business.
  • Ensure adequate levels of spares are maintained to ensure smooth running of the department without interruption due to shortage of materials/tooling.
  • Investigate customer product complaints then devise and implement corrective / preventative actions where necessary against reoccurrence.
  • Liaise with other disciplines in the Company to ensure harmonious and effective working throughout the organisation.
  • Participate effectively in product development, product design / design changes and new tooling projects as required.
  • Act as a conduit for communication between the Production / Maintenance Department members and SMT as required by the Investors in People Standard.
  • To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
  • To adhere to the company’s Quality policy and Environmental policy
  • To undertake other duties as may be reasonably required.


  • To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy
  • To adhere to the company’s Quality policy and Environmental policy
  • To undertake other duties as may be reasonably required




  • Substantial Production experience
  • Significantly strong communication skills, both verbal and written
  • An organised individual who has the ability to assess priorities based upon the wider business demands.
  • Ability to work as part of a team.
  • Able to challenge the status quo.


  • Extensive Operations / Production experience.
  • Leader with potential for further career development




  • Senior Leadership Team
  • Other members of the Manufacturing Services Division


  • Project Team member
  • Suppliers / Customers



Problem solving – Generates and promotes solutions. Sees clearly which is the best way forward. Able to make decisions and commitments within appropriate time frame. 

Strategic Awareness – Maintains a strong awareness of long-term goals and plans, keeping the future eventualities and possibilities in mind. Thinks in a global way and sees the bigger picture. Is likely to make impact on future direction and outcomes.

Resilience – Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn’t dwell on past events.

Leadership – Likes to take charge of, control and direct the people and activities in their work arena. Clearly sees the way ahead, influences and encourages others to follow their lead in order to achieve goals.

Analytical – Enjoys analysing qualitative data but also considers quantitative and seeks to identify and explore they key elements in information before making commitments. Tends to like to use facts and figures when planning and reporting and is concerned about accuracy and detail.

Planning and Organising – Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account. Likes to monitor to ensure that things are implemented and delivered effectively.

Quality Orientation – Is precise, pays attention to details, checks things and ties up ‘loose ends’. Has a strong conscience about getting things right and seeks to ensure that decisions and solutions do not involve undue risk, adheres to policy and standards.

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