Marketing & Events Assistant

At Eakin Healthcare we put our patient at the heart of everything we do.

Fifty years ago, it all started with one man’s mission: pharmacist, Tom George Eakin. He saw his patients struggling with leaking urostomy pouches and decided enough was enough. He got to work and formulated what would become the game-changing, eakin Cohesive® seal.

Fast forward to today, and we’re still keeping it in the family. We’ve grown a lot since then, both organically and through acquisitions. We now have a team of over 700 colleagues across three manufacturing sites and 12 sales and distribution centres. We’re making a difference in three therapeutic areas:

• Ostomy
• Respiratory
• Surgical

We’re proud to export our innovative products to over 60 countries through a network of 40 distributors plus our own offices in Japan, The Netherlands, France, Germany, Belgium and Luxemburg.

We’re good at what we do – come and join us and you can benefit from:

• Blended Working
• Bonus
• 25 days holiday plus bank holidays (rising to 28)
• Option to buy holiday days
• Wellbeing Programme
• Health Cash Plan
• Pension
• Life Assurance
• Enhanced Maternity/Paternity
• Cycle to Work Scheme
• Referral Scheme
• Long Service Awards
• Free Parking

ABOUT THE ROLE

We're on a mission to empower our audience of incredible ostomates who deserve to be seen, heard, and celebrated for their unique style and spirit. Ostomy is no longer a barrier; it's an opportunity to live life unapologetically and with confidence. We're here to shake things up and show the world just how extraordinary Ostomy can be!

If you’re interested in coming on board to help us, we are currently recruiting for a Marketing & Events Assistant for our Ostomy team.

You will work within the Marketing team – a team responsible for creating stand out brands, memorable campaigns, global marketing development and support, PR, events and education (and lot’s of other stuff in between!)

The Marketing and Events assistant will report to the Events & Education Manager and work closely with the rest of the marketing department and wider commercial team across the business. The role is responsible for assisting in the successful day-to-day execution of marketing plans in UK and other specific markets as well as playing an integral role in supporting global events, whilst also contributing creative ideas to enhance our brand presence.

KEY ACTIVITIES

Event Management assistance

• Support the Event & Education Manager with delivery of the global event planner, as we seek to strengthen the Eakin Healthcare brand within the Ostomy therapy area and give visibility of events to the commercial team and beyond.
• Assist the Event & Education Manager with timely planning and implementation of all in-person and on-line key industry events globally. Including but not limited to: liaising with suppliers, creating brand reminders, bookings for event attendees, logistics, preparing briefing notes, etc.
• Liaise with marketing colleagues to publicise and promote the events and manage post-event evaluation to inform future plans.
• Take accountability for key national/ regional events such as nurse/ factory visits or in-market roadshows, in liaison with country marketing leads/ support.
• To manage all supporting administration in relation to events such as enquiries from event organisers and sponsorship and grant deliverables (where applicable).
• In line with corporate brand you will play a key role in ensuring our brand presence is consistent across all events for increased brand awareness.

UK Marketing & Event Support

• Be the go-to marketing support for the UK Sales team and provide the necessary sales tools as and when required, alongside other adhoc support.
• Be proactive with sponsored/ key accounts ensuring we are delivering the highest level of marketing support to our key customers.
• You will be the ‘go-to’ for the sales team for execution of all UK nurse & consumer events, in terms of organizing and planning the events and will ensure all follow-ups and reports are issued post event.

General marketing team support

• Provide general support to the full marketing team in areas such as Stock Management, Print Management, placing orders for promotional items and others.
• The Marketing & Event Assistant will also gain experience in international ostomy, taking marketing lead in a small number of international markets - creating and executing tactical marketing plans and maintaining business partner relationships.
• Support with other ad hoc administration tasks for the marketing team.

Other

• To adhere to the company’s Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
• To adhere to the company’s Quality policy and Environmental policy.
• To undertake other duties as may be reasonably required.

KEY SKILLS

Essential

• High attention to detail
• Excellent multi-tasking and organisational skills
• A problem-solving approach
• Excellent interpersonal skills with an ability to communicate and influence effectively
• A proactive and flexible approach

KEY WORKING RELATIONSHIPS

Internal

• Ostomy Global Marketing Team
• Ostomy Global Digital Marketing Team
• Ostomy Global Product & Insights Team
• Ostomy Global Clinical Team
• Ostomy Global Sales Team
• Group functions such as HR, Finance, IT, Operations, Regulatory and R&D

External

• Design agencies and other key suppliers
• Global SCN community
• Users
• Patient Advocates & Advocate Groups
• Wider healthcare network
• Business Partners

Additional Information

• Ability / willingness to regularly travel within the UK (and occasionally international travel).

COMPETENCIES

Balances Stakeholders

Anticipating and balancing the needs of multiple stakeholders.

Action Oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Resourcefulness

Securing and deploying resources effectively and efficiently.

Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

Collaborates

Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Manages Ambiguity

Operating effectively, even when things are not certain, or the way forward is not clear.

Being Resilient

Rebounding from setbacks and adversity when facing difficult situations.